1. Information We Collect

We collect information you provide directly to us when you contact us, subscribe to our newsletter, register for an event, donate, apply for a programme, or otherwise interact with our services. This may include your name, email address, phone number, organisation, country, and any other details you choose to share.

We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This is collected through cookies and similar technologies to help us understand how our site is used.

2. How We Use Your Information

We use the information we collect to respond to your enquiries, deliver requested services, process donations and registrations, send updates about our work and programmes, and improve our website and the experience of the people we serve.

Where you have given us permission, we may also use your details to share newsletters, impact reports, and information about upcoming initiatives. You can opt out of these communications at any time.

3. Sharing of Information

TECHAiDE does not sell, rent, or trade your personal information. We only share information with trusted partners and service providers who help us operate our website, deliver programmes, or process donations, and only to the extent necessary for those purposes.

We may also disclose information when required by law, to protect the rights, safety, and property of TECHAiDE and the communities we serve, or to comply with a legal process.

4. Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, measure traffic, and improve site performance. You can control cookies through your browser settings, including blocking or deleting them, though some parts of the site may not work as intended if you do.

5. Data Security

We take reasonable technical and organisational measures to protect the personal information we hold against loss, misuse, and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.

7. Your Rights

You have the right to access the personal information we hold about you, to request that it be corrected or updated, and to ask that we delete it where there is no legal reason for us to keep it. You may also withdraw consent for us to use your information for marketing purposes at any time.

To exercise any of these rights, please contact us using the details provided at the bottom of this page.

8. Children's Privacy

Many of our programmes serve children and young people. We do not knowingly collect personal information directly from children without the consent of a parent, guardian, school, or partner organisation. If you believe we have collected information from a child without proper consent, please contact us so we can take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before sharing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the date below and, where appropriate, provide additional notice on our website.